Privacy Policy
This Privacy Policy explains how Pajaj Holding & Co SHPK ("we", "us", "our") collects, uses and protects your personal data when you visit pajajholding.com or contact us. We are committed to processing your data lawfully, fairly and transparently, in line with the EU General Data Protection Regulation (GDPR), the UK GDPR and applicable Albanian data protection law.
1. Who we are (Data Controller)
The controller responsible for your personal data is:
- Pajaj Holding & Co SHPK
- Registration No. (NUIS): M61319059B
- Registered office: Rr. Papa Kristo Negovani, Building Lim-EM, Block A, Floor 3, Ap. 10, Tirana, Albania
- Email: info@pajajholding.com
- Phone: +355 68 519 0197
2. What data we collect
- Contact details you provide: when you use our contact form or email us — your name, email address, subject and the content of your message.
- Technical data: our website is served as static content. Our hosting provider may process limited technical information (such as IP address and browser type) in server logs for security and delivery purposes.
- Local storage: we store your language preference and your cookie-consent choice in your browser's local storage. See our Cookie Policy.
We do not knowingly collect special categories of data, and we do not use tracking or advertising cookies.
3. How we use your data and legal bases
- To respond to your enquiries and communicate with you — based on your consent and our legitimate interest in responding to requests.
- To discuss and manage potential partnerships, investments or web development projects — based on steps taken at your request prior to entering a contract.
- To operate, secure and improve our website — based on our legitimate interests.
4. Cookies and local storage
We use only essential and functional storage. We do not use analytics, tracking or advertising cookies. For full details and how to manage your choices, see our Cookie Policy.
5. Sharing and third parties
We do not sell your personal data. We may share it only with trusted service providers who help us operate the website (for example, our hosting provider) and only as necessary. Our web fonts are delivered by Google Fonts, which may process your IP address to serve the fonts. We may also disclose data where required by law.
6. International transfers
Some of our service providers may process data outside Albania or the European Economic Area. Where this happens, we take steps to ensure an adequate level of protection, such as relying on appropriate safeguards (e.g. Standard Contractual Clauses).
7. Data retention
We keep your contact data only for as long as necessary to handle your enquiry and any resulting relationship, and thereafter as required by law. Preferences stored in your browser remain until you clear them.
8. Your rights
Subject to applicable law, you have the right to: access your data; rectify inaccurate data; request erasure; restrict or object to processing; data portability; and to withdraw consent at any time without affecting prior lawful processing.
9. How to exercise your rights & complaints
To exercise any of these rights, contact us at info@pajajholding.com. You also have the right to lodge a complaint with a supervisory authority — in Albania, the Information and Data Protection Commissioner (IDP); in the UK, the Information Commissioner's Office (ICO).
10. Security
We apply appropriate technical and organisational measures to protect your data. Our website is served over encrypted HTTPS connections. However, no method of transmission over the internet is completely secure.
11. Children
Our website is not directed at children, and we do not knowingly collect personal data from minors.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.
13. Contact
For any question about this policy or your data, contact us at info@pajajholding.com.
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